Personal data we collect and use
Name, email address, phone number
We collect your contact information when you subscribe a UX report from Attractive.ai so that we can deliver the report to you. URL of your site We collect your site URL to know which website you want to get evaluated by us. Screenshots and contents of your website We collect your website contents to compose the UX reports subscribed by you.
Managing your personal data
We take data security seriously and strive to follow best practices for securing your data. Some support requests may require access to your account. In most cases this is not necessary. Any information we see when helping you in the support request will not be disclosed by us to any external parties.
Deleting your account is a permanent action that can delete all personal data related to your account. To delete your account, you must be logged in to Attractive.ai, be the administrator of your account, and request an account deletion via the integrated support chat. You may need to provide additional authentication information.
We will store your personal data no longer than 30 days after you delete your account. We may keep some of your information if necessary to comply with our legal obligations, to enforce our agreements or to support business operations.
To have all your data that we store sent to you, send us a request by email to firstname.lastname@example.org. We will respond with a link to download your data within eight weeks.
We do not sell or trade your personal data to outside parties. We do share some data with service providers for processing payments, providing customer support, sending emails, storing data and hosting our main and backup services. All third parties we share personal data with are compliant with GDPR (General Data Protection Regulation). We may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.
Cookies are small files a site or its service provider transfers to your computer's hard drive through your web browser. They enable the site's or service provider's systems to recognize your browser and capture and remember certain information. You need to have cookies enabled to log in and use this service.
We do not knowingly collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.